A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiationsâwhether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBIâs lead international kidnapping negotiator. Never SplitÂ the Difference takes you inside the world of high-stakes negotiations and into Vossâs head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principlesâcounterintuitive tactics and strategiesâyou too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
I guess I always felt even if the world came to an end, McDonaldâs still would be open.
High school sophomore Mirandaâs disbelief turns to fear in a split second when an asteroid knocks the moon closer to Earth, like "one marble hits another." The result is catastrophic. How can her family prepare for the future when worldwide tsunamis are wiping out the coasts, earthquakes are rocking the continents, and volcanic ash is blocking out the sun? As August turns dark and wintery in northeastern Pennsylvania, Miranda, her two brothers, and their mother retreat to the unexpected safe haven of their sunroom, where they subsist on stockpiled food and limited water in the warmth of a wood-burning stove.
Told in a yearâs worth of journal entries, this heart-pounding story chronicles Mirandaâs struggle to hold on to the most important resource of allâhopeâin an increasingly desperate and unfamiliar world. An extraordinary series debut!
Susan Beth Pfeffer has written several companion novels to Life As We Knew It, including The Dead and the Gone, This World We Live In, and The Shade of the Moon.
In this brief but enlightening historical overview of capitalistic free enterprise, Dr. Glenn Rogers offers not only clear and concise definitions of capitalism and socialism, but also provides historical and archeological evidence demonstrating that capitalism has been the economic system of choice for most of the world almost from the beginning of human society. It is an unapologetic defense of capitalism in which Rogers discusses the shortcomings of socialism and offers ten reasons why capitalism is a superior economic system.
With so many Marxists professors perverting history and redefining both socialism and capitalism in pursuit of their leftist agenda, and so many extremist and power-hungry politicians advocating socialism, Dr. Rogers' factually-based study of the two economic systems is a refreshing and helpful easy-to-understand presentation that will help readers, especially college students, understand the truth about the history and benefits of capitalism.
Lankhorst and his coâauthors present ArchiMateÂ® 3.0, enterprise modelling language that captures the complexity of architectural domains and their relations and allows the construction of integrated enterprise architecture models. They provide architects with concrete instruments that improve their architectural practice. As this is not enough, they additionally present techniques and heuristics for communicating with all relevant stakeholders about these architectures. Since an architecture model is useful not only for providing insight into the current or future situation but can also be used to evaluate the transition from âasâisâ to âtoâbeâ, the authors also describe analysis methods for assessing both the qualitative impact of changes to an architecture and the quantitative aspects of architectures, such as performance and cost issues.
The modelling language presented has been proven in practice in many realâlife case studies and has been adopted by The Open Group as an international standard. So this book is an ideal companion for enterprise IT or business architects in industry as well as for computer or management science students studying the field of enterprise architecture.
This fourth edition of the book has been completely reworked to be compatible with ArchiMateÂ® 3.0, and it includes a new chapter relating this new version to other standards. New sections on capability analysis, risk analysis, and business architecture in general have also been introduced.
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