A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiationsâwhether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBIâs lead international kidnapping negotiator. Never SplitÂ the Difference takes you inside the world of high-stakes negotiations and into Vossâs head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principlesâcounterintuitive tactics and strategiesâyou too can use to become more persuasive in both your professional and personal life.
Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
Do you have the opportunity to do what you do best every day? Chances are, you don't. All too often, our natural talents go untapped. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. To help people uncover their talents, Gallup introduced the first version of its online assessment, StrengthsFinder, in 2001 which ignited a global conversation and helped millions to discover their top five talents. In its latest national bestseller, StrengthsFinder 2.0, Gallup unveils the new and improved version of its popular assessment, language of 34 themes, and much more (see below for details). While you can read this book in one sitting, you'll use it as a reference for decades. Loaded with hundreds of strategies for applying your strengths, this new book and accompanying website will change the way you look at yourself--and the world around you--forever. Available exclusively in StrengthsFinder 2.0:(using the unique access code included with each book) * A new and upgraded edition of the StrengthsFinder assessment * A personalized Strengths Discovery and Action-Planning Guide for applying your strengths in the next week, month, and year * A more customized version of your top five theme report * 50 Ideas for Action (10 strategies for building on each of your top five themes)
Information architecture combines IT skills with business skills in order to align the IT structure of an organization with the mission, goals, and objectives of its business. This friendly introduction to IT architecture walks you through the myriad issues and complex decisions that many organizations face when setting up IT systems to work in sync with business procedures.
Veteran IT professional and author Kirk Hausman explains the business value behind IT architecture and provides you with an action plan for implementing IT architecture procedures in an organization. You'll explore the many challenges that organizations face as they attempt to use technology to enhance their business's productivity so that you can gain a solid understanding of the elements that are required to plan and create an architecture that meets specific business goals.
While companies look to technology more than ever to enhance productivity, you should look to IT Architecture For Dummies for guidance in this field.
Awarded DevOps 2017 Book of the Year, The DevOps Adoption Playbook provides practical, actionable, real-world guidance on implementing DevOps at enterprise scale. Author Sanjeev Sharma heads the DevOps practice for IBM; in this book, he provides unique guidance and insight on implementing DevOps at large organizations. Most DevOps literature is aimed at startups, but enterprises have unique needs, capabilities, limitations, and challenges; "DevOps for startups" doesn't work at this scale, but the DevOps paradigm can revolutionize enterprise IT. Deliver high-value applications and systems with velocity and agility by adopting the necessary practices, automation tools, and organizational and cultural changes that lead to innovation through rapid experimentation. Speed is an advantage in the face of competition, but it must never come at the expense of quality; DevOps allows your organization to keep both by intersecting development, quality assurance, and operations.
Enterprise-level DevOps comes with its own set of challenges, but this book shows you just how easily they are overcome. With a slight shift in perspective, your organization can stay ahead of the competition while keeping costs, risks, and quality under control.Â Â
DevOps has been one of IT's hottest trends for the past decade, and plenty of success stories testify to its effectiveness in organizations of any size, industry, or level of IT maturity, all around the world. The DevOps Adoption Playbook shows you how to get your organization on board so you can slip production into the fast lane and innovate your way to the top.
Many large enterprises are feeling pressure from the rapid digitalization of the world: digital disruptors attack unexpectedly with brand-new business models; the "FaceBook generation" has dramatically different user expectations; and a whole slew of new technologies has become available to everyone with a credit card. This is tough stuff for enterprises that have been, and still are, very successful, but are built around traditional technology and organizational structures. "Turning the tanker", as the need to transform is often described, has become a board room-level topic in many traditional enterprises. Not as easily done as said.
Chief IT Architects and CTOs play a key role in such a digital transformation endeavor. They combine the technical, communication, and organizational skill to understand how a tech stack refresh can actually benefit the business, what "being agile" and "DevOps" really mean, and what technology infrastructure is needed to assure quality while moving faster. Their job is not an easy one, though: they must maneuver in an organization where IT is often still seen as a cost center, where operations means "run" as opposed to "change", and where middle-aged middle-management has become cozy neither understanding the business strategy nor the underlying technology. It's no surprise then that IT architects have become some of the most sought-after IT professionals around the globe.
This book aims to equip IT architects with the skills necessary to become effective not just in systems architecture, but also in shaping and driving the necessary transformation of large-scale IT departments. In todayâs world, technical transformation and organizational transformation have become inseparable.
Organized into 37 episodes, this book explains:
Armed with these insights, architects and CTOs will be able to ride the Architect Elevator up and down the organization to instill lasting change.
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