SugarCRM produces the web application Sugar, a customer relationship management (CRM) system that is available in both open-source and commercial open-source applications. Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting. Its implementation language is PHP and its database backend is mySQL. Watch videos below to learn more about the SugarCRM Solution.
SugarCRM versus Salesforce
SugarCRM Installation and Setup Community Edition